1. Introduction
Stag & Hen Houses ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website staghenhouses.com.
Please read this privacy policy carefully. By using our website, you consent to the practices described in this policy.
2. Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you:
- Make a booking enquiry or reservation
- Fill out a contact form
- Communicate with us by email or phone
- Make a payment for a booking
This information may include:
- Name and contact information (email address, phone number)
- Booking details (property, dates, number of guests)
- Payment information (processed securely via TrueLayer open banking)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
- Click data
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website
- Process and manage your property bookings
- Communicate with you regarding your booking, including confirmation and balance reminders
- Process your payments securely
- Improve, personalise, and expand our website
- Understand and analyse how you use our website
- Detect and prevent fraud and abuse
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing your data
- Portability: Request transfer of your data to another organization
- Objection: Object to our processing of your personal data
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: hudsonhouselets@gmail.com
Phone: +44 7852 977737